Tutorials
Issues Scanning an ID
Users who register for a DCash account without a code from their bank, will need to scan their photo ID and provide a picture of themselves for verification. If you are having trouble scanning your ID:
- Make sure that you are using an ID with a photo (other forms of ID may scan but will not be accepted)
- Follow the onscreen instructions for focusing and capturing the image
- Hold your camera steady
- Make sure the camera lens is clean and focused on your ID
- Lay the ID on a solid, dark background
- Both sides of the ID (except for passports) need to be scanned
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