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Below are the steps needed for a user to reset their password for their digital wallet.

  1. Select Forgot Password and enter your email.
  2. Next, you will receive an automatic email from the system.
  3. Review the email to find out what your temporary password is. If you don’t receive an email check your Spam.

    Note: Use all of the symbols that are given for the temporary password in the email. The password provided is case sensitive and be sure to copy only the password, and not any additional spaces on either side. Example of a temporary password: dlcslovnfsx5do3xzp3q====

  4. Log into the application using the temporary password.
  5. Once logged in, you will be prompted to create a new password.
  6. Create a new password based on the requirements outlined.
  7. Next, select Change Password.