Tutorials
Payment Errors
Invalid payment code. Please check the payment code and try again.

- Rescan the payment QR code
- If you’re entering the code manually, check for typos
- Whenever possible, copy and paste codes
Failed to read QR Code. Please verify this is a DCash Wallet QR Code.

- Scan the payment QR code directly from the other party’s device
- Only scan payment QR codes generated from the apps
- If a printed payment QR code is damaged or cannot be scanned successfully, try copying and pasting or entering the payment code manually
Provided destination address is invalid

- Scan the payment QR code directly from the other party’s device
- Only scan payment QR codes generated from the apps
- Rescan the payment QR code
- If you’re entering the code manually, check for typos
- Whenever possible, copy and paste codes
Could not complete transaction. This amount is greater than your current balance.

- Send a smaller payment amount
The camera is unavailable

- Make sure your device has a camera
- Make sure the app has permission to access your camera
- Enter the payment code manually
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