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Payment Errors

Invalid payment code. Please check the payment code and try again.
Invalid payment code. Please checkthe payment code and try again.
  • Rescan the payment QR code
  • If you’re entering the code manually, check for typos
  • Whenever possible, copy and paste codes
Failed to read QR Code. Please verify this is a DCash Wallet QR Code.
Failed to read QR Code. Please verifythis is a DCash Wallet QR Code.
  • Scan the payment QR code directly from the other party’s device
  • Only scan payment QR codes generated from the apps
  • If a printed payment QR code is damaged or cannot be scanned successfully, try copying and pasting or entering the payment code manually
Provided destination address is invalid
Provided destination address is invalid
  • Scan the payment QR code directly from the other party’s device
  • Only scan payment QR codes generated from the apps
  • Rescan the payment QR code
  • If you’re entering the code manually, check for typos
  • Whenever possible, copy and paste codes
Could not complete transaction. This amount is greater than your current balance.
Could not complete transaction. Thisamount is greater than yourcurrent balance.
  • Send a smaller payment amount
The camera is unavailable
The camera is unavailable
  • Make sure your device has a camera
  • Make sure the app has permission to access your camera
  • Enter the payment code manually

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