If you have trouble seeing your country in the drop down menu, or you are experiencing other problems with the DCash App, you should clear your cache.

  1. Open the Settings of your phone.

  2. Tap the Storage heading to open its settings page.

  3. Tap the Other Apps heading to see a list of your installed apps.

  4. Find the application from which you want to clear the cache and tap its listing.

  5. Tap the Clear cache button.

Here’s a helpful link that provides more detailed instruction:

If these steps don’t work, we ask that the device is turned off and back on. If that still doesn’t work, then the last option is to delete the app and reinstall.

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