Resubmitting an Application

If your DCash merchant POS application has been declined you will receive a notification when you next open the DCash application, which will prompt you to Edit Business Information. This prompt allows you to correct any existing information on your application or add any additional information which may have been missing.

If you believe that your application was wrongfully declined, please contact your Financial Institution. Details about your Financial Institution may be found in the bottom section of the menu bar on your DCash merchant POS application.

To update your application with the correct information, use the following steps.

  1. Open your DCash merchant POS application and select Edit Business Information

    Edit Business Information

  2. Here, you’ll be able to review your information and make any necessary changes in application. You can change yourAccount Holder Name, Legal Business Name, Business Category, Phone, Bank Account Number.

    Bank Information

Note: Once you resubmit an application with adjusted or new information, your Financial Institution will review it. This review may take another 1-2 business days to verify the changes to your application.