Tutorials
Troubleshooting Errors
Managing employee accounts
How to add an employee to a DCash Merchant account
The DCash Merchant application provides multi-lane functionality for stores where more than one cashier or checkout lane needs simultaneous access to account funds. To use multi-lane functionality, the individual who originally registered for DCash Merchant (or an administrator) simply adds employees to the account.
- Tap the Menu icon at the top left.
- Tap Employees and then tap Add Employee.
- Add the employee’s name and assign them a username.
- Add a temporary (minimum of 12 characters password. The employee will be prompted to change this the first time they log in.
- Select the employee’s role. Keep in mind that each role has different access permissions.
- You can see each role’s permissions by selecting it from the Role drop-down menu.
- Slide the arrow to the right to add the employee.
- After you add the employee, give them the username and password you set up.
How to edit an employee role or status
- Tap the Menu icon at the top left.
- Tap Employees.
- Tap the edit icon on the right of the employee you are editing.
- You can either:
- Change the employee’s role by selecting a new one from the Role drop-down menu.
- Lock the employee’s ability to log in by setting them as Inactive in the Role drop-down menu.
- When you’re done, tap Confirm Changes.
How to change an employee’s temporary password
- Tap the Menu icon at the top left.
- Tap Employees.
- Tap the edit icon on the right of the employee whose password you are changing.
- Add a new temporary (minimum of 12 characters) password. The employee will be prompted to change this the first time they log in.
- Tap Reset Password when you’re done.