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Payment Errors

Invalid payment code. Please check the payment code and try again.
Invalid Payment Code.
  • Rescan the payment QR code
  • If you’re entering the code manually, check for typos
  • Whenever possible, copy and paste codes
Unknown Error. Missing payment code from payment request: [...]
Missing payment code from payment request:
  • Scan the payment QR code directly from the other party’s device
  • Only scan payment QR codes generated from the apps
  • If a printed payment QR code is damaged or cannot be scanned successfully, try copying and pasting or entering the payment code manually
Unknown Error. Unable to process payment: [...]
Unable to process payment
  • Scan the payment QR code directly from the other party’s device
  • Only scan payment QR codes generated from the apps
  • If a printed payment QR code is damaged or cannot be scanned successfully, try copying and pasting or entering the payment code manually
An error has occurred. Provided destination address in invalid
Provided destination address in invalid
  • Scan the payment QR code directly from the other party’s device
  • Only scan payment QR codes generated from the apps
  • Rescan payment QR code
  • If you’re entering the code manually, check for typos
  • Whenever possible, copy and paste codes
An error has occurred. Unable to complete transaction. Insufficient funds to make this transaction. Please check the amount and try again.
Please check the amount and try again.
  • Send a smaller payment amount
An error has occurred. Unable to complete transaction. The amount is over the recipient’s daily receiving limit. Please try a smaller amount or wait for the time limit to reset.
The amount is over the recipient’s daily receiving limit.
  • Send a smaller payment amount
  • Wait a day and resend the payment
[No error text, but camera is unavailable]
[No error text, but camera is unavailable]
  • Make sure your device has a camera
  • Make sure the app has permission to access your camera
  • Enter the payment code manually
[No error text, but page never loads]
[No error text, but page never loads]
  • Close the app, reopen, and try the transaction again

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