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Payment Errors

Invalid payment code. Please check the payment code and try again.
Invalid Payment Code.
  • Rescan the payment QR code
  • If you’re entering the code manually, check for typos
  • Whenever possible, copy and paste codes
Failed to read QR Code. Please verify this is a DCash Wallet QR Code.
Failed to read QR Code.
  • Scan the payment QR code directly from the other party’s device
  • Only scan payment QR codes generated from the apps
  • If a printed payment QR code is damaged or cannot be scanned successfully, try copying and pasting or entering the payment code manually
An error has occurred. Provided destination address in invalid
Provided destination address is invalid
  • Scan the payment QR code directly from the other party’s device
  • Only scan payment QR codes generated from the apps
  • Rescan payment QR code
  • If you’re entering the code manually, check for typos
  • Whenever possible, copy and paste codes
Could not complete transaction. This amount is greater than your current balance.
This amount is greater than your current balance.
  • Send a smaller payment amount
The camera is unavailable
The camera is unavailable
  • Make sure your device has a camera
  • Make sure the app has permission to access your camera
  • Enter the payment code manually
Example of accepting camera permissions
Example of accepting camera permissions


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