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DCash Pilot Closure Announcement

We're excited to announce the upcoming transition to DCash 2.0, a more advanced and user-friendly version of our digital currency service. The DCash Pilot platform operations were brought to a close on 12th January 2024. All pilot participants may either cash out (for value-based wallets) or have their linked bank accounts credited for their DCash wallet balances (for registered-based and merchant wallets) post-closure date.

Key Messages

Cashing Out

Even after January 12th, 2024, wallet holders can redeem their balances by visiting their assigned Financial Institution.

Instructions for Registered-Based and Merchant Wallet Holders

Registered-based and merchant wallet holders will be credited DCash balances.

Value-Based Wallet Holders

The ECCB will contact value-based wallet holders with instructions on withdrawing the funds from their DCash wallets.

Accessing Information on DCash Pilot Closure

Information on the DCash Pilot closure can be accessed via the ECCB and DCash websites, as well as DCash social media platforms.

Support for Users

Individuals who are unable to cash out at the designated agent should contact the DCash Team at DCashSupport@eccb-centralbank.org for additional support. Please be assured that all necessary support will be provided to complete your exit from the DCash platform.

Final Step

Once your DCash redemption has been completed the current DCash app can be deleted from your device.

Action Required:
Redemption of Funds

Merchant-Based Wallets

For merchant-based wallet holders, no further action is needed at this time. Your financial institution will advise you upon completion of the credit to your account.

Registered-Based Wallets

For registered-based wallet holders, no further action is needed at this time. Your financial institution will advise you upon completion of the credit to your account.

Value-Based Wallets

Value-based wallet holders should contact the designated agent for their country of residence to redeem their DCash funds.

Merchant Teller Section by Country

For Redemption of funds for Value-Based Wallets


Click your country's flag to see your designated merchant teller.

Anguilla

Advance Caribbean (Anguilla) Ltd.
Stoney Ground
Anguilla
1-246-585-4010

Looking Ahead

The DCash Pilot, which commenced on 31 March 2021, has provided crucial information for further innovation and the transition to DCash 2.0. This version is expected to be a more advanced and user-friendly iteration, enhancing utility for customers, developers, businesses, and financial institutions. DCash 2.0 is anticipated to be launched in the next 18 to 24 months.

Thank you for your understanding and cooperation throughout this process.

Best regards,
The DCash Team

 DCashSupport@eccb-centralbank.org